We believe you should always know what data we collect from you and how we use it, and that you should have meaningful control over both. This Privacy Policy explains how we collect, use, disclose, and keep information that can identify you (“Personal Information”) when you use www.zhonghecp.com (the “Site”) or our mobile applications (the “Services”).
Your service provider is HONG KONG ZHONGHE CO., LIMITED, located at ROOM B 15/F KIN HING INDUSTRIAL BUILDING, 17-23 SHEK KIN ST., KWAI CHUNG, NT, HONG KONG.
1. Information We Collect and Why
We collect information necessary to provide our services and improve your experience:
- Account Information: When you create an account, we collect your username, email address, date of birth, and password. We use this to identify you across services and provide technical support.
- Third-Party Registration: If you register via Facebook or Google, we receive necessary information such as your account name and email address.
- Usage Information: We automatically collect your IP address, cookie data, device information, browser type, and operating system to personalize your discovery experience and investigate reported issues.
- Payment Information: If you are a paying customer, we collect payment information required to complete commercial transactions.
2. How We Share Your Information
We do not sell your Personal Information. We may share your data only in the following limited situations:
- Service Providers: With third-party partners (e.g., email or server providers) necessary to deliver our Services, requiring them to protect your data to our standards.
- Legal Compliance: To comply with applicable laws, regulations, or enforceable governmental requests.
- Safety and Protection: To protect the rights, property, or safety of the Company, our users, or the public.
- Business Transfers: In the event of a merger, acquisition, or asset sale, subject to confidentiality notices.
3. Data Storage and International Transfers
Our services are primarily managed from our offices in Singapore. However, your Personal Information may be transferred to and stored on servers located in other countries, such as the United States. By using our Services, you authorize this cross-border processing.
4. Your Rights and Access
- Access and Correction: You may contact us at support@zhongheco.app to access or request corrections to your Personal Information.
- Data Deletion: You may request the deletion of your data at any time via the same email. Note that some data may be retained for legitimate business interests (e.g., fraud prevention) or legal obligations.
- Account Closure: Closing your account will result in a six-month deactivation period before permanent deletion, during which your public contributions will be anonymized.
5. Children's Privacy
We do not knowingly collect Personal Information from children under the age of 13. If we learn that such information has been collected without parental consent, we will delete it immediately.
6. Cookies and Analytics
We use cookies and similar technologies to learn how our Service is used and to deliver relevant promotional messages. These technologies help us diagnose problems and analyze trends without combining this data with Personal Information to identify you individually.
7. Governing Law
This Privacy Policy is governed by and shall be construed under the laws of Hong Kong, China. You agree to submit to the non-exclusive jurisdiction of the courts in Hong Kong.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Your continued use of the Services after any changes indicates your consent to the revised policy. If you disagree with the changes, you must close your account and stop using the Services.
9. Contact Us
If you have any questions regarding this Privacy Policy, please contact us at:
- Email: support@zhongheco.app
- Address: ROOM B 15/F KIN HING INDUSTRIAL BUILDING, 17-23 SHEK KIN ST., KWAI CHUNG, NT, HONG KONG.
This website is owned and operated by HONG KONG ZHONGHE CO., LIMITED.