1. Acceptance of Terms
Thank you for using the products and services (hereinafter referred to as "Services") provided by HONG KONG ZHONGHE CO., LIMITED, located at ROOM B 15/F KIN HING INDUSTRIAL BUILDING, 17-23 SHEK KIN ST., KWAI CHUNG, NT, HONG KONG (hereinafter referred to as "the Company"). By accessing our website at www.zhonghecp.com or using our mobile terminal services, you agree to be bound by these terms. If you are a minor, you must be accompanied by a legal guardian to read and accept this agreement.
2. User Accounts and Responsibilities
- Account Security: Users are responsible for maintaining the confidentiality of their account credentials and are fully liable for all activities under their account.
- Prohibited Transfers: Without written consent from the Company, users shall not sell, transfer, or rent any account or nickname.
- Information Accuracy: Users must provide truthful identity information during registration and update it promptly if changes occur.
3. Virtual Currency & In-App Purchases
- Virtual Coins: While using the Services, you may obtain virtual currency ("Coins") which have no "real-world" value and are only used within the Platform.
- No Refunds: To the extent permitted by law, the Company will not offer refunds for virtual currency under any circumstances, including account termination.
- Expiration: Virtual Currency may expire 12 months after receipt. For transaction errors, you must contact support@zhongheco.app within 30 days.
4. Rules of Use
When using the Services, users must follow these principles:
- Compliance: Shall not violate Hong Kong laws, regulations, or relevant international treaties.
- Content Restrictions: Shall not upload or disseminate false, harassing, defamatory, racist, violent, or otherwise illegal information.
- Intellectual Property: Users shall not reverse engineer, decompile, or disassemble the software provided by the Company.
- Automation: Unauthorized use of automated means (spams, scrapers) to access the Platform or collect content is strictly prohibited.
5. Intellectual Property Rights
The Company owns all intellectual property rights to the Platform and its products, including but not limited to program code, interface design, data, and text. Users grant the Company a license to use and promote the content they publish on the Platform for business purposes.
6. Service Interruption and Termination
- Maintenance: The Company reserves the right to interrupt or terminate services for system maintenance or upgrades, with prior notice provided whenever possible.
- Inactivity: If an account remains inactive for 90 consecutive days, the Company reserves the right to recycle the account or nickname.
- Immediate Termination: The Company may terminate services immediately if a user provides false data, violates laws, or infringes on the rights of third parties.
7. Privacy Protection
Protecting user information is a core principle. We collect and use personal data only as necessary to provide the Services and as required by law. For detailed information, please refer to our Privacy Policy.
8. Account Cancellation
Users may apply to cancel their account through the procedures specified on the Platform. Upon successful cancellation:
- All associated virtual items and coupons will become invalid.
- The account cannot be restored.
- All assets must be settled prior to the cancellation application.
9. Disclaimers and Liability
- Third-Party Content: The Company is not responsible for the authenticity or accuracy of information posted by users.
- Force Majeure: The Company is not liable for service interruptions caused by factors beyond its control (e.g., server attacks, natural disasters).
- Breach of Contract: Users agree to compensate the Company and its affiliates for any losses caused by the user's violation of these terms.
10. Governing Law and Dispute Resolution
- Governing Law: The conclusion, execution, and interpretation of this agreement shall be governed by the laws of Hong Kong.
- Arbitration: Any disputes shall be submitted to the Hong Kong International Arbitration Center (HKIAC) for final settlement in accordance with its rules.
11. Contact Us
For any questions regarding these terms, please contact us at:
- Email: support@zhongheco.app
- Address: ROOM B 15/F KIN HING INDUSTRIAL BUILDING, 17-23 SHEK KIN ST., KWAI CHUNG, NT, HONG KONG
This website is owned and operated by HONG KONG ZHONGHE CO., LIMITED.